PT Mitra Integrasi Informatika (MII) uses K2 to streamline internal processes: a sales profile process, a project approval process, a sales order checklist process and an HR award process.
MII has seen first-hand the efficiency K2 software brings to other companies that use it for workflow and BPM on the Microsoft platform, as well. That’s because MII has been a K2 Partner, building and implementing K2 solutions since 2007.
MII had a number of key processes that were paper-based, inefficient, and prone to delays or errors:
> Sales profile process — For reviewing sales profiles, including product or services details; approval line goes up to division managers and directors:
MII was looking for greater visibility into this process and tighter controls over the workflow and the involved approval lines. It is a complex process with many steps and possible scenarios.
> Project approval process — For budget, expenses and non-customer-related internal projects:
A major upgrade was necessary to accommodate for shifts in the business and new technology requirements.
> Sales order checklist process — Review and approval for sales orders to be released; to start after the sales profile process was complete:
The sales order process lacked proper controls and sufficient visibility. Managers at MII needed to have access to information about which orders were posted, where they were posted, who had approved what, when the approvals were made, etc. MII also sought greater user mobility and didn’t want to be bound by paper signature requirements.
> HR award process — An HR-related workflow for rewarding employee performance:
MII sought automation for this process, which was inconsistent, often confusing and driven through back-and-forth e-mails.
Solution
Using K2 blackpearl, MII streamlined the processes above and is realizing its efficiency goals — more control and better visibility in its sales profile process; an updated and compliant project approval process; thorough control over its sales order checklist process; along with consistency and automation in its HR award process.
“Having all these processes automated by K2 led to significant improvements in terms of visibility and reliability on top of cost and time savings,” said Eko Heryanto, president director of MII. “In addition, our management team is now able to better assess the profitability and the risks behind every project that we undertake.”
With the implementation of these K2-based solutions, teams across departments have access to clearer workflow information and can track the status of their processes in real-time — with the K2 API and out-of-the-box tools and reports. This allows MII to make better decisions and provides insight into where bottlenecks are cropping up.
K2 empowers MII with simple tools and features enabling the company to build sophisticated solutions involving many people. Then when the business needs shift, MII has the ability to seamlessly modify these solutions, instead of needing to start over.
Process consistency is another benefit MII has realized by automating its processes. In the sales order checklist process, for example, standard reports are used and viewed by involved personnel in sales, sales administration and management teams. Rules and policies ensure the processes move along the proper path, and there is never any confusion about what the next step should be.
MII is currently planning to work on new, additional K2-based solutions for general administration and HR-related purposes at Metrodata.
MII has seen first-hand the efficiency K2 software brings to other companies that use it for workflow and BPM on the Microsoft platform, as well. That’s because MII has been a K2 Partner, building and implementing K2 solutions since 2007.
MII had a number of key processes that were paper-based, inefficient, and prone to delays or errors:
> Sales profile process — For reviewing sales profiles, including product or services details; approval line goes up to division managers and directors:
MII was looking for greater visibility into this process and tighter controls over the workflow and the involved approval lines. It is a complex process with many steps and possible scenarios.
> Project approval process — For budget, expenses and non-customer-related internal projects:
A major upgrade was necessary to accommodate for shifts in the business and new technology requirements.
> Sales order checklist process — Review and approval for sales orders to be released; to start after the sales profile process was complete:
The sales order process lacked proper controls and sufficient visibility. Managers at MII needed to have access to information about which orders were posted, where they were posted, who had approved what, when the approvals were made, etc. MII also sought greater user mobility and didn’t want to be bound by paper signature requirements.
> HR award process — An HR-related workflow for rewarding employee performance:
MII sought automation for this process, which was inconsistent, often confusing and driven through back-and-forth e-mails.
Solution
Using K2 blackpearl, MII streamlined the processes above and is realizing its efficiency goals — more control and better visibility in its sales profile process; an updated and compliant project approval process; thorough control over its sales order checklist process; along with consistency and automation in its HR award process.
“Having all these processes automated by K2 led to significant improvements in terms of visibility and reliability on top of cost and time savings,” said Eko Heryanto, president director of MII. “In addition, our management team is now able to better assess the profitability and the risks behind every project that we undertake.”
With the implementation of these K2-based solutions, teams across departments have access to clearer workflow information and can track the status of their processes in real-time — with the K2 API and out-of-the-box tools and reports. This allows MII to make better decisions and provides insight into where bottlenecks are cropping up.
K2 empowers MII with simple tools and features enabling the company to build sophisticated solutions involving many people. Then when the business needs shift, MII has the ability to seamlessly modify these solutions, instead of needing to start over.
Process consistency is another benefit MII has realized by automating its processes. In the sales order checklist process, for example, standard reports are used and viewed by involved personnel in sales, sales administration and management teams. Rules and policies ensure the processes move along the proper path, and there is never any confusion about what the next step should be.
MII is currently planning to work on new, additional K2-based solutions for general administration and HR-related purposes at Metrodata.